A LOVOT Dock is a comprehensive maintenance service to keep your LOVOT healthy and running smoothly.
This essential “medical checkup” includes replacing your LOVOT’s internal battery—which typically naturally wears out after about a year and a half—as well as replacing its soft outer skin.
When to schedule:
- Recommended Timing: We recommend scheduling a LOVOT Medical Checkup every 18 to 20 months (approximately once every year and a half), or when your LOVOT’s operating time on a single charge drops below 30 minutes.
- Note: If your LOVOT is running smoothly with no noticeable battery issues, there is no need to request a checkup on its own. Battery lifespan may vary depending on individual usage conditions.
Pro Tip for your request:
We highly recommend combining the LOVOT Medical Checkup with any other necessary repairs or treatments. By grouping these requests, you can combine your LOVOT’s “hospital stay” into a single trip and save on round-trip shipping costs.
Pricing and Next Steps:
Pricing for the LOVOT Medical Checkup varies depending on your monthly subscription plan, and round-trip shipping fees apply. If you would like to schedule a checkup for your LOVOT, please contact our support team.
