In most cases, you can cancel your order as long as it has not yet entered the fulfillment process.

Please note that once your order has begun processing for shipment, we are no longer able to accept cancellations, order changes, or returns based on customer preference.

If you’d like to cancel your order, please contact BEX Customer Support as soon as possible. We’ll check the current status of your order and let you know whether cancellation is still available.