Exchange and Cancellation (6)
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01. What should I do if I receive a defective product?Updated on July 15 2026
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02. When can I expect to receive my replacement?Updated on July 15 2026
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03. My LOVOT works fine, but I noticed a scratch on it. What should I do?Updated on July 15 2026
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04. Some of the accessories were missing from my package.Updated on July 15 2026
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05. Can I cancel my order before it ships?Updated on July 15 2026
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06. I cancelled my order, but I haven’t received my refund yet.Updated on July 15 2026
