We’d be happy to check the status of your replacement and provide you with the most accurate estimated delivery timeframe.

Depending on where your replacement is in the fulfillment process, here’s how we can help:

• If your replacement is still being prepared: We’ll check the processing status with our warehouse and let you know the estimated shipping date.
• If your replacement has already been shipped: We’ll review the latest tracking information for you. If you’ve already received a shipping confirmation email, please provide your Tracking Number or Order Number so we can locate your shipment as quickly as possible.

Please contact BEX Customer Support with your order details, and we’ll be happy to assist you until your replacement arrives safely.