We’re very sorry to hear that your package arrived without all of the included accessories, and we apologize for the inconvenience.

We’ll review your order details and shipping records to verify the contents of your package and determine the best way to resolve the issue, such as sending the missing item(s).

To help us assist you as quickly as possible, please contact BEX Customer Support and provide any of the following information you have available:

• Purchase Date
• Order Number (found in your order confirmation email)
• Tracking Number (from your shipping confirmation email)
• Name of the missing accessory or item (if known)