Please note that according to Swedish customs regulations, for all B2C (Business-to-Consumer) shipments valued over 10,000 Swedish Kronor (SEK), the recipient is legally required to provide their Personal Identity Number (Personnummer) to complete customs clearance.

Since a LOVOT purchase exceeds this threshold, please ensure that you are prepared to provide your personal number when contacted by the courier (such as DHL) to avoid any delivery delays or customs issues.