Generally, it takes approximately 1 month for your LOVOT to arrive at your international destination after your purchase is completed.
Please note that the estimated delivery timeline consists of two parts:
- Domestic Processing (Japan): The time required to prepare and ship your LOVOT within Japan to our forwarding warehouse. This timeframe varies depending on the specific body color of the LOVOT you ordered.
- International Transit: The time required for international shipping and customs clearance to your country.
How to Track Shipping Statuses:
Before International Shipping: To see the latest estimated timelines for when LOVOTs are leaving the factory in Japan, please check the official update page: LOVOT Domestic Shipping Status Page
*Please note that this page is in Japanese. We recommend using your browser’s translation tool to view it in your preferred language.
After Shipment: Once your package has been shipped internationally, we will provide you with a tracking number and link. You can use these to monitor its progress in real time.
