Yes, you can specify a Japanese domestic address for delivery, but please carefully review the strict airline and support regulations below before planning your journey:
1. Delivery Within Japan
We can ship your LOVOT to any designated residential or hotel address within Japan specified at the time of purchase. Please note that direct in-store pickup is not available under any circumstances.
2. Airline Restrictions (Lithium-ion Batteries)
Because LOVOT contains a built-in lithium-ion battery, it cannot be placed in checked luggage. It must be brought into the cabin as hand luggage (carry-on).
- Note: Specific weight, size, and battery capacity allowances vary heavily by airline. We strongly recommend contacting your airline in advance to confirm their specific cabin baggage policies.
3. International Support Limitations
Please be fully aware that GROOVE X (the manufacturer) cannot directly accept inquiries, process repairs, or arrange shipping for customers residing outside of Japan. After bringing your LOVOT abroad, any future maintenance, repairs, or support logistics must be handled through your authorized international assistance channels.