For residents of European Union (EU) member countries, please carefully review the following guidelines before purchasing:

• CE Mark & Import Confirmation: Please be aware that LOVOT has not obtained the CE mark certification. Considering the product’s value and your region’s strict import regulations, we highly recommend that you contact your local customs authorities in advance to confirm whether LOVOT can successfully clear customs in your country.
• Proven Shipping Track Record: We have successfully shipped and delivered LOVOT to the Netherlands.
• Sudden Regulatory Changes: Please note that customs regulations can change unexpectedly. Even with previous successful deliveries, acceptance policies may be updated at any time without prior notice.

If your specific EU country is not listed in our detailed FAQ sections, our team will gladly verify shipping availability from Japan for you. Please feel free to contact BEX Customer Support for further information.