Please note that under Swedish customs regulations, all B2C (Business-to-Consumer) shipments valued over 10,000 Swedish Kronor (SEK) legally require the recipient’s Personal Identity Number (Personnummer) to complete customs clearance.

Since your LOVOT purchase exceeds this threshold, please be prepared to provide your Personnummer when the shipping courier (such as DHL) contacts you. Having this ready will help prevent any shipping delays or customs issues.