Please note that under Taiwan’s customs regulations, electronic products with wireless communication capabilities (such as Wi-Fi or Bluetooth) run a high risk of being returned if the manufacturer’s certification documents cannot be provided.

While DHL Japan can successfully accept and export the package from Japan without these documents, the final customs clearance depends entirely on local Taiwanese authorities.

What We Recommend:

To prevent your package from being rejected at the border, we highly recommend contacting your local DHL office in Taiwan before we ship. Please confirm with them whether a LOVOT can be successfully imported under your local regulations.