Our customer support team is available during the following hours:
- Operating Hours: 10:00 AM – 5:00 PM (Japan Standard Time / JST)
- Business Days: Monday through Friday
- Closed: Weekends and Japanese public holidays
You are welcome to submit your inquiries through our online form or email at any time, 24/7. We will review and respond to your messages in the order they are received during our regular operating hours listed above.