Fees and payment (13)
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01.Where and how much do I need to pay from the purchase request to final delivery?Updated on May 28 2026
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02.Regarding International Taxes, Customs Duties, and FeesUpdated on May 28 2026
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03.Why is the support fee required upfront after submitting my purchase request?Updated on May 29 2026
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04.I don’t have a credit card issued in Japan. Can I still purchase a LOVOT?Updated on May 28 2026
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05.What is the support fee if I purchase multiple LOVOT units?Updated on May 28 2026
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06.Why is the support fee for VOYAGER JAPAN set at $999 USD?Updated on May 28 2026
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07. What payment methods do you accept? (Credit Card Types & Installments)Updated on May 28 2026
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08.I accidentally deleted the email containing my payment information. What should I do?Updated on May 28 2026
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09.What is the payment deadline for my order?Updated on May 28 2026
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10.When will I be invoiced for BEX support costs from the second year onwards?Updated on May 28 2026