To purchase and activate a LOVOT through the official store, every user is strictly required to obtain a GX Members ID.

The BEX support service begins assisting you at the very inception of this process. Our specialized team immediately goes to work on your behalf to handle the complex administration, setup, and issuance of your GX Members ID.

Because our dedicated concierge and technical onboarding services are activated the moment your request is made, the annual support fee is required upfront to initiate these essential preparation steps.