Fees and payment (13)
-
01.Please describe the purchase process for LOVOT, from placing an order to receiving it at home.Updated on July 15 2026
-
02. International Taxes, Customs Duties, and FeesUpdated on July 15 2026
-
03. What happens after I submit a purchase request?Updated on July 15 2026
-
04. I don’t have a credit card issued in Japan. Can I still purchase a LOVOT?Updated on July 15 2026
-
05.Do you offer discounts for multiple LOVOT unit purchases?Updated on July 16 2026
-
06. Why is the support fee for VOYAGER JAPAN set at $999 USD?Updated on July 15 2026
-
07. What payment methods do you accept? (Credit Card Types & Installments)Updated on July 15 2026
-
08. I accidentally deleted the email with my payment information. What should I do?Updated on July 15 2026
-
09. What is the payment deadline for my order?Updated on July 15 2026
-
10. When will I be invoiced for BEX support costs from the second year onwards?Updated on July 15 2026