Our BEX for LOVOT Customer Support team is available during the following business hours:
- Business Hours: 9:00 AM – 6:00 PM (Japan Standard Time / JST)
- Business Days: Monday through Friday
- Closed: Saturdays, Sundays, and Japanese national holidays
You can submit an inquiry through our online contact form or by email at any time, 24 hours a day, 7 days a week. We will review and respond to all inquiries in the order they are received during our regular business hours.