If you have moved to a new home, please DO NOT change the registered address inside your GX Members ID profile. The address in your online account must strictly remain as VOYAGER JAPAN’s warehouse address to ensure your international forwarding service functions correctly.

How to update your actual delivery destination:

If your new residential address needs to be updated for future product deliveries or shipping paperwork, please contact BEX Customer Support directly.

Our team will manually and safely update your actual international shipping destination in our system without disrupting your forwarding setup.